Online Payment Refund Policy

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Online Payment Refund Policy

In the event of cancellation, Konoz Retaj shall have the right to impose a cancellation charge which shall be calculated as detailed below:
 
  • If cancelled before 14 days prior to the first day of the Event, there shall be the 100% refund of the price (excluded bank charges).
  • If cancelled less than 14 days prior to the first day of the Event, there shall be the 75% refund of the price (excluded bank charges).
  • If cancelled less than 7 days prior to the first day of the Event, there shall be the 50% refund of the price (excluded bank charges).
  • If cancelled less than 5 days prior to the first day of the Event, there shall be the 0% refund of the price (excluded bank charges).