Online Payment Refund Policy In the event of cancellation, Konoz Retaj shall have the right to impose a cancellation charge which shall be calculated as detailed below: If cancelled before 14 days prior to the first day of the Event, there shall be the 100% refund of the price (excluded bank charges).If cancelled less than 14 days prior to the first day of the Event, there shall be the 75% refund of the price (excluded bank charges).If cancelled less than 7 days prior to the first day of the Event, there shall be the 50% refund of the price (excluded bank charges).If cancelled less than 5 days prior to the first day of the Event, there shall be the 0% refund of the price (excluded bank charges).